Monday, March 19, 2007

(inadequate customer service): (mis)handling abuse

"What does CL actually do about abuse?" good question.... and the answer? "Abuse reports are consistantly ignored"-- ahh, if only Craig knew about it... (I'm sure he has no clue... ;) otherwise he would have surely hired an adequate number of customer service people, right JD?; re: "I'm sure they'll grow the staff as needed to serve their community")

Delia

P.S. and no... it's not an isolated problem (just search if you have the time and the interest) D.

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