Craig: "Start viewing themselves more as a community service and forget about 20-percent profit margins. And start speaking truth to power."
Craig is a fine one to talk! craigslist's profit margin appears to be astronomic and getting more so by the day... as to "speaking truth"... it's high time Craig told people the truth about craigslist! (such as how much he profits from craigslist)
P.S. how can these people listen to him without cracking-up?