Sounds like turkey to me :)… Just think about it: how many customer service people does craigslist employ? How many links would need to be sent it (especially when you consider all the bad stuff going on on the site)? — craigslist can’t possibly address more than a minute portion of that and it doesn’t… it also appears to have no intention to hire an adequate number of people (it’s been severely understaffed while walking away with ridiculously large profits for years). Yet all sorts of people keep talking Craig’s word as gospel and continue to sing him praises — go figure…
P.S. take care! D.