did the people at LIME change their mind?

re: craigslist being a "good company" (this would explain removing the podcast itself and then... of course... my comment to it would be gone too... it was the only comment as far as I know)

why "customers"?

If Craig only intends to charge in a few categories (and places?), why call all craigslist users "customers"? You'd think "community member" would be more appropriate? Does his calling everyone "customer" betray his long term plans?